Developing the business infrastructure and operations
Developing the business infrastructure and operations
Premises: location, refurbishment, layout, maintenance, development
Plant and equipment: sourcing, installation, maintenance, replacement
Suppliers: identification, negotiation, relationship management, development
Stock: sourcing, handling, storage, levels, control, security
Operational processes: work flow, capacity planning, customer service, payment processing, manufacturing, materials handling, packing, shipment
Staffing and human capital: recruitment, selection, training, schedules and rotas, organisation development, management development, leadership etc.
Information systems: order processing, stock control, databases etc.
Quality management: purchases, processes, products, customer service etc.
Controls: sales, cash, credit, quality, customer satisfaction, financial
Security and safety: legislation, premises, employees, data, stock, cash etc.
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