5. Proudness N= 1365 to1808 Scale- Five points; 1- Not at all proud, 2- Not very proud, 3-Quite proud, 4- Very proud, 5- Donot know
Preliminary Report on People’s Trust on Public Institution in Nepal
A survey conducted by “Governance Matters Assessing, Diagnosing, Analyzing Challenges of Governance in Nepal” of the joint research project between Central Department of Public Administration, Tribhuvan University, Nepal and Department of Administration and Organization Theory, Bergen University, Norway July 14, 2008
Methodology of the study
Sampliing on the basis of ecological zone, developmental regions, rural and urban Respondents- Randomly on the basis of households and gender Details of the study areas 17 districts from five development regions; 3 from mountains, 9 from hill & five from Terai on the basis of ecological belt Total 1836 respondents; Details of the respondents
Demography Respondents(%) NLSS-2003(%) Remarks Gender Female 44.2 52 Male 55.3 48 Education Masters degree or higher 5.4 11.6 54 Graduate 22.8 Higher Secondary 21.3 Secondary 16.1 21.8 Lower Secondary 5.3 58.8 Primary level 5.0 Literate 12.4 Illiterate 11.8 46 Age groups (Yrs) 61 and above 5.1 7.6 People below 18 yrs not included in the study 46 to 60 18.5 11.1 31 to 45 38.0 23.2 up to 30 38.4 58 Characteristics of Respondents
1. Happy not happy
Findings of the trust survey Mean Happy / Not happy 2.78 Importance of Family 3.73 Importance of Work 3.65 Importance of Service to others 3.36 Importance of Friends 3.31 Importance of Religion 3.13 Importance of Leisure time 2.71 Importance of Politics 2.31 N= 1633 to 1780 Scale- Five points scale, 1- Not at all happy, 2- not very happy, 3- Quite happy, 4- very happy, 5- donot know
2. Satisfaction as a whole N=1481 to 1773 Ten Points scales- 1- Highly Unsatisfactory to 10- highly satisfactory
3. Trust on Public Organizations N= 1699 to 1756 Five points scale:1-Not at all satisfied, 2- Not very satisfied, 3- Rather satisfied, 4- Very satisfied, 5- Dont know
4. Trust on Professions N= 1495-1806 Five points scale- 1- Very negative, 2- Negative, 3-Neither negative nor positive, 4- Positive & 5- Very positive
5. Proudness N= 1365 to1808 Scale- Five points; 1- Not at all proud, 2- Not very proud, 3-Quite proud, 4- Very proud, 5- Donot know
6. Evaluation of Public Organization and Public employees
Mean Serve their personal interests instead of citizen 3.09 Civil Servants - More corrupt than average 2.80 Difficult to get access to 2.80 Not helpful 2.49 Friendly 2.30 Civil servants - Prompt and efficient 2.28 Reliable 2.10 Treat all equally 1.90 Scale- Five points scale, 1- Strongly disagree, 2- Quite disagree, 3- Partly agree, 4- Strongly agree, 5- Donot know N= 1666 to1755
7. Role of political system for the good governance
Mean Democratic Political System 2.97 Parliamentary 2.91 Presidential 2.73 Federal 2.54 Strong leader 2.14 Unitary 1.87 Army rule 1.72 N= 1435 to 1604 Scale- Five points scale, 1- Strongly disagree,2- Quite disagree, 3- Partly agree, 4- Strongly agree, 5- Do not know
8. Statements to Public evaluation of political system, political parties and public services
Mean We need strong leaders who tell us what to do 3.27 Present political system is rotten 3.25 Politicians serve their own interest than that of public 3.22 Most politicians promise lot but don't do anything 3.17 This country is run by few big interests 3.15 One need personal connection to get service from civil servant 3.06 Politicians are more corrupt than ordinary people 3.06 If citizens don't trust govt, then things go wrong 2.90 When I think system of govt, I feel like outsider 2.50 No point in voting, parties do what they want 2.49 This country is run for benifit of all people 2.33 People like me has no possibility in influencing politics 2.11 Politicians do what is right most of time 2.06 Most politicians are competent & know what they are doing 2.04 N= 1550 to1786 Scale- Five points scale, 1- Strongly disagree,2- Quite disagree, 3- Partly agree, 4- Strongly agree, 5- Do not know
9. Public Services before five years and now N= 1496 to 1778 Contd. Scale: Five points scale, 1- Very bad, 2- Bad, 3- Neither bad, nor good, 4- Good, 5-Very good
9. Public Services ……..
Electricity Supply Now 2.19 Electricity Supply 5 yr ago 2.92 Energy Supply Now 2.26 Energy Supply 5 yr ago 3.15 Garbage removal Now 2.58 Garbage removal 5 yr ago 2.65 Maintenance and construction of roads Now 2.92 Maintenance and construction of roads 5 yr ago 2.50 Maintenance of Culverts and bridges Now 2.81 Maintenance of Culverts and bridges 5 yr ago 2.58 Water supply Now 2.88 Water supply 5 yr ago 2.81 Sewage and local sanitation Now 2.67 Sewage and local sanitation 5 yr ago 2.56 N= 1496 to1778 Scale: Five points scale, 1- Very bad, 2- Bad, 3- Neither bad, nor good, 4- Good, 5-Very good Contd.
9.Public Services ……….
Availability of local markets Now 3.31 Availability of local markets 5 yr ago 2.92 Public Transport Now 3.43 Public Transport 5 yr ago 2.95 Banking service Now 3.79 Banking service 5 yr ago 3.26 Telecommunication Service Now 3.80 Telecommunication Service 5 yr ago 3.07 Postal service Now 3.48 Postal service 5 yr ago 3.24 Agriculture extension service Now 3.25 Agriculture extension service 5 yr ago 2.95 Animal health service Now 3.25 Animal health service 5 yr ago 2.92 N= 1496 to 1778 Scale: Five points scale, 1- Very bad, 2- Bad, 3- Neither bad, nor good, 4- Good, 5-Very good
10. Success of government in the following activities
Mean Generating employment 4.14 Checking Corruption 4.06 Ensuring peoples safety and security 3.98 Checking Crime 3.95 Reducing Poverty 3.87 Checking pollution 3.84 Human trafficking 3.65 Family planning 2.48 Get prompt and efficient service from civil servants 2.39 N= 1580 to 1769 Scale: Five points scale, 1- Succeded very well, 2- Succeded quite well, 3- Neither succeeded nor fail, 5- Did not quite succeeded
11. Influencing reasons of decision making in government
Mean Approaching politicians and elites to influence bureaucratic decisions 3.12 Approaching other bureaucrats to influence bureaucratic decisions 3.05 Influencing civil servants using other connection 3.03 Influencing civil servants using personal connection 2.98 Bribing civil servants 2.97 Establishing rules, procedures and norms 2.67 Get prompt and efficient service from civil servants 2.39 Just approaching civil servants, things gets done 2.25 N= 1152 to 1725 Scale: 1- disagree completely, 2- Quite Disagree, 3- Quite agree, 4- Agree Completely, 5- Do not know
12. Corruption and misscellaneous N= 1810 to 1821 Scale: Five points scale
13. Disaster Management
Mean Disease and epidemic 3.24 Accident 2.87 Natural disaster management 2.77 N= 1732 to 1769 Scale: Five points scale 1- Very inefficient, 2- Quite inefficient, 3-Neither efficient nor inefficient, 4- Quite efficient, 5-Very efficient
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