Introduction Knowledge Management and the Thai Society Knowledge Management in Libraries Case Study – Chulalongkorn University Center of Academic Resources
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Knowledge-based Society
Society where creating, haring and using knowledge are key factors in the prosperity and well being of the people. Society that has knowledge-based economy that knowledge and innovations are key factors for development
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Knowledge Economy
Four Pillars An economic and institution regime that provides incentives for the efficient use of existing and new knowledge and the flourishing of entrepreneurship An educated and skilled population that can create, share and use knowledge well A dynamic information infrastructure that can facilitate the effective communication, dissemination, and processing of information An effective innovation system of firms, research centers, universities… that can tap into growing stock of global knowledge, assimilate and adapt it to local needs and create new technology ( Erik Johnson - World Bank institute)
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Assets of the Knowledge-based Society
People who owns tacit knowledge Recorded information and can be stored and retrieved , i.e. explicit knowledge
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‘Explicit' and ‘Tacit' Knowledge
Explicit knowledge is formal and systematic and can be easily communicated and shared, i.e., in a book or a database in the library, a product specifications, or a scientific formula or a computer program. Tacit knowledge is highly personal, is unrecorded and unarticulated and is hard to formalize and therefore difficult, if not sometimes impossible, to communicate.
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Knowledge Management Defined
An emerging set of strategies and approaches to create, safeguard and put into use a wide range of knowledge assets (e.g. people and information). These assets flow to the right people at the right time so that they can be applied to create more value to the enterprise The American Productivity and quality Center (APQC)
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Knowledge Management.
"...a discipline that promotes an integrated approach to identifying, managing and sharing all of an enterprise's information assets. These information assets may include databases, documents, policies and procedures, as well as previously unarticulated expertise and experience resident in individual workers." (Gartner Group Inc, October 1996)
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Knowledge management is concerned with the exploitation and development assets of an organization with the view to furthering the organization’s objectives. The knowledge to be managed includes both explicit, documented knowledge, and tacit, subjective knowledge. (Jennifer Rowley, 1999)
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KM is the process of capturing and making use of the firm’s collective expertise anywhere in the business – on paper, in document, in databases (explicit knowledge), or in people’s heads (tacit knowledge) ( Awad & Ghaziri, 2003)
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Knowledge Management and the Thai Society
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The Knowledge Management Institute (KMI), Thailand
Vision The Knowledge Management Institute (KMI) is a major organization driving the knowledge management movements in Thai society together with multiple partners
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Mission The Knowledge Management Institute (KMI) plays a vital role in promoting knowledge management in Thai society covering sufficiency socio-economy, competition socio-economy and in community, government, private enterprise, NGO and public sectors. KMI commits itself to building up the competence of knowledge management in a variety of contexts, enabling the transformation of Thailand into knowledge-based society and learning society by promoting the development of art and science of knowledge management in local context.
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Objectives To promote knowledge management networks and develop knowledge management models suitable for Thai society and drive the society into knowledge-based society and learning society To collaborate with partners to improve the knowledge management competence
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Operational Strategies
Leverage of knowledge on KM from action Synergy by the Power of Three Partnership and Network Develop Competence in conjunction with Social Awareness Training in conjunction with Action Collaboration with partners with different km styles and beliefs Micro in conjunction with Macro Strategies Multiplier Development Strategy
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TKC-Thailand Knowledge Center
Web Portal to collect and disseminate knowledge in digital format Information about Thailand Local community knowledge Knowledge Bank ( agriculture, travel & culture, science, IT, etc.) Communities of Practice (Sufficient - economic Culture Community, Earthquake Warning Group, etc.)
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Thailand Knowledge Park
Vision TK Park will become a major mechanism in the promotion of lifelong learning, development of the thinking process, and integration of well-tried wisdom, through the promotion of the reading habit, continuing pursuit of knowledge, and creative learning, which will contribute to intellectual development of the Thai society.
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Goals
To provide a place of learning that will instill and promote the habit of reading and the search for knowledge in a creative and modern environment. To promote the love of reading, pursuit of knowledge and creative lifelong learning among children and youth. To provide youth and the general public with the opportunities to develop, exchange, and present their creative works, as well as to support them in the innovation of products that are produced as a result of their accumulated knowledge in arts, culture, lifestyles, science and technology
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Royal Decree On Criteria and Procedures for Good Governance, B.E.2546 (2003)
Royal Decree On Criteria and Procedures for Good Governance, B.E.2546 (2003) Section 11. the government agency, for result-based management under this Royal Decree, shall make itself to be global learning organization. For this purpose, the government agency shall acknowledge and analyze information in all aspects and shall then apply analytical result to its administration for correct, quick, and suitable service. The government agency shall also promote and develop capability, vision, attitude and co- learning of its official.
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Office of the Public Sector Development Commission - OPDC’ s Diamond : An overall picture of public sector development
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